whatishost.
MANAGED HOSTING

Managed website
and application hosting.

Hosting and ongoing care for websites and applications, with a practical plan for maintenance and recovery.

01

Website hosting

Discuss a setup that suits your website, platform, traffic, and business requirements.

02

Application hosting

Map your application requirements to an appropriate hosting environment.

03

Maintenance

Agree on supported platform updates and routine maintenance.

04

Monitoring

Define which services should be monitored and how issues will be escalated.

05

Backup & recovery

Plan backup frequency, retention, and recovery expectations around your needs.

06

Migration planning

Review dependencies and cutover steps before moving services.

BUILT AROUND YOUR BUSINESS

A service scope you can understand.

We’ll discuss your current setup, business priorities, and requirements. Covered systems, support hours, response targets, and pricing are confirmed in your proposal.

Discuss managed hosting

Before we get started.

Can we discuss our existing setup?

Yes. Bring details of your current systems and providers to the consultation so we can understand what’s working and where you need help.

Can we combine IT and hosting?

You can discuss either service on its own or both together. The proposal will reflect your business needs.

A CLOSER LOOK

Give your website a clear operational owner.

Hosting is only one part of keeping a website useful. The application, domain, DNS, certificates, email dependencies, and backup arrangements all need clear ownership. We use the initial discussion to separate infrastructure management from website changes, so you understand what is covered and who to contact.

FROM PLANNING TO HANDOVER

What the work involves.

01

Review the application

Identify the platform, integrations, traffic patterns, storage, and access requirements. Note any supplier or developer dependencies.

02

Plan migration and validation

Agree the transfer process, DNS changes, checks, and a rollback approach. Confirm the site’s important forms and integrations after the move.

03

Define ongoing care

Set responsibilities for monitoring, supported updates, backups, certificates, and escalation when an issue needs the application developer.

USEFUL QUESTIONS

Know what to expect.

Does managed hosting include website design?

Hosting and infrastructure care are distinct from design, copy changes, and new features. Any application or content work should be listed explicitly in the proposal.

Who keeps control of the domain?

Domain ownership and administrator access should be clear from the outset. Agree who manages renewals and DNS changes, and how access is handed over if providers change.

What information helps with a hosting review?

Share the platform, current provider, approximate traffic, and important integrations. Credentials can be arranged through an agreed secure process after scope is established.

What should managed web hosting include?

Ask who manages the server, application updates, domain settings, certificates, and backups. Those responsibilities can sit with different suppliers, so the hosting agreement should make each boundary clear.

For a business website, also identify who checks important forms and integrations after changes. Discuss storage location and platform compatibility before selecting an environment; serving Australian customers does not by itself establish where data is hosted.

LET’S TALK ABOUT YOUR TECHNOLOGY

Start with a conversation.

Tell us what’s working, what isn’t, and where you want to go.

Request a consultation