whatishost.
CONNECT YOUR TEAM

Business phone systems
and connectivity.

Bring business internet, phone systems, and collaboration tools into a coordinated communications setup.

All services

For teams moving offices, replacing an older phone system, or connecting several locations.

HOW WE CAN HELP

Support shaped around your needs.

01

Business internet

Review connectivity requirements, available services, and failover options.

02

Cloud phone systems

Plan business calling, extensions, call routing, and voicemail.

03

Phone system migration

Coordinate number transfers, cutover steps, and user setup.

04

Unified communications

Connect calling, meetings, messaging, and collaboration.

05

Teams & CRM integration

Assess how communications can fit into the tools your team already uses.

06

Hybrid work enablement

Support office and remote users across desktop and mobile devices.

YOUR SERVICE PLAN

Clear scope. Agreed expectations.

Carrier availability, number portability, licensing, emergency calling requirements, and supported integrations are assessed during planning.

Discuss voice & communications

Before we get started.

Can we keep our existing numbers?

We assess portability with the selected carrier before agreeing on a migration schedule.

Can this be combined with other services?

We can discuss this alongside IT support, hosting, and other services. Your proposal sets out the agreed scope and responsibilities.

A CLOSER LOOK

Design the experience around your callers.

A phone system should reflect how people reach your business. Map opening hours, teams, call queues, voicemail, and overflow arrangements before choosing features. Connectivity, office networks, and remote working arrangements also need to support the experience you want callers and staff to have.

FROM PLANNING TO HANDOVER

What the work involves.

01

Review calls and connections

Understand existing numbers, internet services, handset requirements, and the way calls move between staff.

02

Plan the changeover

Agree number transfer steps, account access, configuration, and a fallback approach if the cutover changes.

03

Test everyday scenarios

Check incoming and outgoing calls, transfers, voicemail, and remote users. Give staff clear guidance for the new setup.

USEFUL QUESTIONS

Know what to expect.

Will our existing handsets work?

Compatibility depends on the selected platform and the devices you have. Include handset models in the initial review before committing to a replacement or reuse plan.

What happens if our connection fails?

Discuss backup connectivity and call-routing options during planning. The available options and their limitations depend on the selected services.

LET’S TALK ABOUT YOUR TECHNOLOGY

Start with a conversation.

Tell us what’s working, what isn’t, and where you want to go.

Request a consultation